COVID19 - WE HAVE SLASHED 19% OFF ALL ITEMS - SPREADING THE LOVE!

Shipping & Returns

Shipping

 

DUE TO THE CURRENT CORONAVIRUS PANDEMIC DHL IS NOW SHIPPING LESS FREQUENTLY, THIS MEANS ONCE DISPATCHED IT CAN TAKE UP TO 20 DAYS TO RECEIVE, PLEASE BEAR THIS IN MIND BEFORE ORDERING. WE CANNOT CANCEL YOUR ORDER DUE TO DELAYS IN SHIPPING AS THIS IS OUT OF OUR CONTROL. 

Typically dispatched 10 working days after order is placed (normally this is quicker) and please allow 3-5 working days for delivery ONCE your order has been dispatched, you will receive the DHL tracking number via email when this has happened.

Sole Footwear use the dropshipping method for shipping, this means more efficient and timely delivery for our customers.

All orders are delivered via DHL from Overseas, customs fees apply however these are typically below £40, this is how we are able to offer such great prices for our customers.

Sole Footwear LTD are not liable for any customs fees and do no refund these.


Returns Policy

Please refer to our FAQ's for information regarding returns